As Travel Complaints Soared, the DOT Stood By

- Advertisement -

Most years the U.S. Transportation Department receives about 15,000 complaints about air travel.

Last year? 102,550.

The torrent stemmed from one particular problem: airlines refusing to give refunds they owed to consumers for flights airlines canceled. That violates U.S. law.

The DOT, under Republican and Democratic administrations, has done very little to help frustrated consumers so far, just one stark example of continued lack of government grit when it comes to consumer issues in air travel.

A coronavirus vaccine was developed and deployed quicker than the DOT could enforce its own rules. Only recently has the department moved to penalize Air Canada , about which U.S. consumers have filed more than 6,300 complaints since the pandemic started, for its failure to pay out refunds owed.

Latest news

Canada’s Penny Oleksiak wins record 6th Olympic medal at Tokyo Summer Games – National

Canada’s Penny Oleksiak has won her second medal of the Tokyo Olympics and sixth of her career, taking bronze in the women’s 200-metre freestyle...

Starbucks, Facing Higher Costs, Pushes Upscale Coffee

Starbucks Corp. said higher labor and supply costs are likely to linger for...

Ride-Sharing Startup Swvl Nearing Deal to Go Public With Female-Led SPAC

Middle East-based ride-sharing technology startup Swvl Inc. is nearing a deal to go public via...
Related news

Canada’s Penny Oleksiak wins record 6th Olympic medal at Tokyo Summer Games – National

Canada’s Penny Oleksiak has won her second medal of the Tokyo Olympics and sixth of her career, taking bronze in the women’s 200-metre freestyle...

Starbucks, Facing Higher Costs, Pushes Upscale Coffee

Starbucks Corp. said higher labor and supply costs are likely to linger for...

Ride-Sharing Startup Swvl Nearing Deal to Go Public With Female-Led SPAC

Middle East-based ride-sharing technology startup Swvl Inc. is nearing a deal to go public via...

LEAVE A REPLY

Please enter your comment!
Please enter your name here